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Add Your Own Feedback!
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Janus 650I
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Rating:
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Excellent
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The doors were great, went up very easy and were not that heavy. They look wonderful on my building and you will get alot of recomendations from me.
Thank you Shannon for all your help, you've been a blessing!
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Submitted by:
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Lawrence Herlinger
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Jul 12, 2010 12:41:02 PM
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Janus 650
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Rating:
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Excellent
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The firs door I received did not fit in the opening into which it was to be installed. Shannon and Leeann expedited another door and had it to me within 3 work days. I was able to install the door in an hour the day before I was to leave town. These gals saved my vacation! Nothing less than outstanding customer service. Thank you. By the way, the door is awesome too. It opens and closes with no effort, locks easily, and looks fantastic in cedar red. We're pleased with our purchase.
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Submitted by:
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david rockstraw
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Jul 15, 2009 11:25:15 AM
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Rating:
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Excellent
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MY ERROR.... I didnt know you have other places where I can go to pick up my order!!!! It is only two towns over. WOW a great product and you thought of everything I stand corrected, no shipping if I pick it up wow you guys are the best.
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Submitted by:
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Nick Restivo
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Apr 21, 2009 8:58:21 AM
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Rating:
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Poor
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would love to buy your products they looked great but the shipping was not cost effective actually one third of what the two doors cost, sorry ;-(
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Submitted by:
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Nick Restivo
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Apr 20, 2009 7:32:54 PM
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Janus 650
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Rating:
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Excellent
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Thanks Shannon everything was good to go! No problems! I will definitely be dealing with Steel Door Depot again! Excellent Service!
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Submitted by:
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Tremayne Lee
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Apr 2, 2009 7:19:36 PM
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Janus 650
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Rating:
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Excellent
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We are so happy with our new door. Picked it up one night and installed it the next morning. Took a little longer than 5 minutes, but it was worth it. Shannon was great. She made the whole process very easy. Thanks again Shannon!
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Submitted by:
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Ann Loomis
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Dec 1, 2008 8:28:53 PM
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Janus 1000I
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Rating:
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Excellent
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Great experience. Had problems with auto opener. Shannon hooked me up with manuf. rep. Sent new motor right away. Works Awesome! Thank you!
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Submitted by:
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James Graham
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Oct 1, 2008 7:49:53 PM
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Clopay 1000
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Rating:
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Excellent
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Excellent service and price. I am recommending Steel Door Depot to my friends....
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Submitted by:
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Lindsay White
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Sep 2, 2008 5:48:30 PM
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Clopay 73
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Rating:
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Excellent
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Doors arrived in perfect condition. When up easily, an look great. Lowest price in town by far.
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Submitted by:
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James Eubanks
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Aug 8, 2008 1:48:11 PM
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Clopay 1000
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Rating:
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Excellent
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Three 2500 series insulated doors, great doors ! People at steel door depot also great to deal with! Thanks
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Submitted by:
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Charles Bancheek
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Jun 3, 2008 3:10:12 PM
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Clopay 1000
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Rating:
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Excellent
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Great service and price. Customer service excellent. Just what I ordered. Coulden't be more happier!!! Thank You Steel Door Depot and Shannon!
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Submitted by:
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Scott Kendall
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Apr 19, 2008 10:19:52 PM
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Clopay 1000
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Rating:
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Excellent
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Even though there was a delay due to a factory machine breakdown, the door arrived as quoted and works beautifully. Better quality for a reasonable price!
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Submitted by:
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Moshe Kagan
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Apr 10, 2008 2:54:36 AM
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Clopay 4050
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Rating:
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Excellent
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Shannon continually went above and beyond for me. I had numerous problems with the local Clopay warehouse and Shannon always handled them courteously and professionally. The doors are great, the price was great and I can't say enough good things about Shannon and Steel Door Depot.
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Submitted by:
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Stuart Jessop
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Apr 9, 2008 4:44:23 PM
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Clopay 1000
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Rating:
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Excellent
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Shannon is awesome!!! Went WAY above and beyond! Highest recommendation!
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Submitted by:
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Bob Williams
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Mar 16, 2008 11:48:15 AM
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Janus 650
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Rating:
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Excellent
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hard to believe how easy they were to install.The quality of the doors also, far exceeded my expectations.Customer service was excellent as well.
If your looking for doors this is the place.
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Submitted by:
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Dennis McDaniel
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Jan 28, 2008 1:17:43 PM
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Janus 3100
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Rating:
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Excellent
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I ordered two 16x10 Janus 3100 series door with Glidermatic openers and they work great. I orderd them through Shannon at Steel Door Depot and her product knowledge and customer service was superb.
No question whwre I will order more doors!
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Submitted by:
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Terry Kent
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Jan 7, 2008 2:14:34 PM
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Janus 650
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Rating:
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Excellent
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GREAT PRODUCT, EXCELLENT SERVICE. We incurred some minor snafus with the freight company, but Shannon took care of them wonderfully. Overall, it was very productive experience.
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Submitted by:
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Lary Davis
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Dec 19, 2007 1:23:02 AM
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Clopay 4050
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Rating:
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Excellent
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Thank you Steel Door Depot for superior service. I am extremely pleased with both of my Clopay 4050 insulated doors with the prairie grille window inserts. My entire experience with SDD was smooth and easy. Thank you again!
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Submitted by:
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Leeann Fleming
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Dec 18, 2007 2:37:05 PM
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Janus 3100
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Rating:
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Excellent
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I was impressed to say the least. The door works fine and installed with minimum effort. I purchased the Janus 3100 12*4 26 gauge door. Below are a couple of tips on the install process
Use 3 guys to install.. Rent a deck lift or platform jack. Once the door is un-rolled do not loosen any of the hardware securing the spool without rewinding the door.
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Submitted by:
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Dave Haehn
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Nov 14, 2007 6:40:06 PM
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Janus 650
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Rating:
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Excellent
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will use steel door depot again and tax rebate was an extra bonus shipment was right on time and they were easy to install
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Submitted by:
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william wetmore
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Nov 14, 2007 1:09:03 PM
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Janus 650
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Rating:
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Excellent
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Excellent door. Customer service (Shannon was perfect).
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Submitted by:
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Mohamed Seyam
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Nov 14, 2007 12:05:29 PM
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Janus 650
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Rating:
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Excellent
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I was very please with the door I purchased. Installation was simple and the quality was great. Shannon did a great job in following up with all my questions, thanks for an excellent product and customer support!!
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Submitted by:
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John McIntire
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Nov 14, 2007 8:18:59 AM
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Janus 650
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Rating:
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Excellent
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Solid support and service! Shannon rules! Have had lots of compliments on the new door! Thank you Shannon!
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Submitted by:
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john Burton
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Nov 14, 2007 1:34:17 AM
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Clopay 1000
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Rating:
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Excellent
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Shannon was apleasure to deal with. She understands "Customer Service", and calls back. Excellent price, delivery as promised. All in all a great place to do business with. Thank You Shannon - Ray
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Submitted by:
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Ray Knapp
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Oct 23, 2007 12:24:43 AM
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Janus 650
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Rating:
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Excellent
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I am very pleased with the Janus door and the ease of installation. I wish I had purchased both my doors from Shannon. Great service and dependable. I have had nothing but trouble with Overhead Door Co. They are the worst customer oriented company I have ever run across. I have just ordered another Janus door from Shannon.
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Submitted by:
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H. Klawinski
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Oct 4, 2007 1:47:10 PM
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Janus 2500
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Rating:
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Excellent
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I found this site, and after calling could not believethe price difference. I saved alot of money. Shannon is a terrific PR person,a nd the service is top notch. SHE ACTUALLY DOES CALL YOU BACK. tHE DELIVERY WAS ASTOUNDING. Everything went as we were explained it would. We will defin use again or recommend to others.
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Submitted by:
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Gary Harmon
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Aug 14, 2007 10:51:28 PM
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Clopay 1000
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Rating:
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Excellent
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Shannon Rocks! I was going to order the same doors from another source for more money. Shannon within a week and with GREAT customer service. I'll soon be ordering one more door!
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Submitted by:
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Thomas Green
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Aug 10, 2007 9:50:16 PM
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Janus 650
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Rating:
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Excellent
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found your website while looking on Ebay for a standard garage door. BUT I SAW YOU HAD ROLL-UP DOORS. I needed a smaller back door 4' wide and could not find any at a fair price. Your Janus 650 did the job. Went in fast, easy, and rolls up and down with one finger!
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Submitted by:
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STEPHEN HOLMES
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Aug 10, 2007 4:57:53 PM
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Janus 650
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Rating:
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Excellent
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we bought 3 doors for the price of one locally installed door !!! i couldn't believe how easy they were to install. shannon was pleasure to deal with, she followed the order right thru to install. didn't think that kind of customer service existed anymore!!!!! love the doors. thank you shannon, kevin.
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Submitted by:
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kevin dominiak
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Aug 10, 2007 9:10:06 AM
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Rating:
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Excellent
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HERE'S ANOTHER E-MAIL WE RECEIVED: Shannon,
Thank YOU for your great customer service! I will surely use you again in
the future and reccomend you to others.
You have a great 4th!!
Molly
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Submitted by:
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Customer Service
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Aug 8, 2007 4:43:59 PM
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Janus 650
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Rating:
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Excellent
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HERE'S AN E-MAIL WE RECEIVED:
Thank you for your help in ordering our door. The project looks
very well, and will looked finished when we have a chance to
hang the hood. A little hard to work between the kitchen being
open for lunch and meetings or parties in the evening.
The door went up easily and required very little adjusting.
Once again, thank you for your help and a fine product.
Ray Wayne
American Legion Post 88
Mattoon, Il
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Submitted by:
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Customer Service
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Aug 8, 2007 4:05:59 PM
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